Question 1

How is revenue reconciled to the regional treasury?

Accepted Answer

Every transaction is recorded as it happens with an audit serial number on its receipt. Revenue is summarised daily in the command center and can be exported as CSV; integration with the regional treasury account or partner bank is set up per project.

Question 2

What happens when the internet drops?

Accepted Answer

The attendant device keeps printing receipts and storing transactions locally, then re-syncs when the signal returns. For building parking, the on-site edge server keeps serving the barriers.

Question 3

A gate from another vendor is already installed. Can we keep using it?

Accepted Answer

Yes. Tickets from the vendor gate are paid on the attendant EDC, and the paid status is sent to the vendor API so the barrier opens. This kind of integration is already running in the field.

Question 4

Is our data separated from other partners?

Accepted Answer

Yes. Isolation between partners is enforced at the database level (RLS), not just in the application - every request can only read its own data.